Privacy Policy

Last updated: 27.08.25

Move (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase tickets.

1. Information We Collect

We may collect the following information when you use our website:

Personal details: name and email address (provided when purchasing tickets or subscribing to newsletters).
Usage data: information collected automatically through cookies and similar technologies (e.g., analytics data about how you use our website).

2. How We Use Your Information

We use your information for the following purposes:

Order processing: to process and deliver ticket purchases.
Communication: to send you booking confirmations, newsletters (if you opt-in), and updates about our events.
Advertising and analytics: to improve our website, track usage, and deliver relevant promotions.

3. Sharing Your Information

We do not sell your personal data. We may share your data with trusted third parties who help us operate our services:

Zoho – for email communications, CRM, and data management.

We ensure that any third parties handle your data in compliance with UK GDPR.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Understand how visitors use the site (analytics).
Improve user experience.

You can manage or disable cookies through your browser settings.

5. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (where legally possible).
Object to processing for direct marketing purposes.
Request restriction or transfer of your data.

If you wish to exercise any of these rights, please contact us via the contact form on our website.

7. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please use the contact form on our website.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.